When hurricanes are on the way, don't stay. This is the message of the Governor's Division of Emergency Management who wants everyone that needs transportation out of a hurricane zone to know that options are available when it comes to evacuating. Individuals who need a ride may call 2-1-1 to register for evacuation transportation. Trained specialists will take personal contact information and ask additional questions about any special medical needs that may affect the type of transportation a person needs. The Special Transportation Registry is open year-round for registration, although it is heavily advertised during hurricane season from June 1 – November 30.
2-1-1 Texas/United Way Helpline is available 24 hours/day 7 days/week and individuals who need assistance may discuss available options with a specialist and learn about services in their local area. During disaster events, 2-1-1 is activated by local and state emergency management officials to disseminate official information about shelter availability, evacuation routes, road closures, and other important information about the situation. Specialists have access to language interpreters in more than 150 languages.